Help – School Community Partners

For Opportunity Portfolio related questions, please view the Opportunity Portfolio page.

User Guides 

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Frequently Asked Questions

Who Should Register on PartnerBPS?

We require all current School-Community Partners to register on PartnerBPS. We define partners as “organizations that provide ongoing direct service to students, school staff and/or families” and School-Community Partnerships as “intentional collaborations between BPS schools and organizations to enhance learning opportunities and support services that positively impact students and families”. These definitions are intended to be broad and encompass a wide range of program offerings.

I am having trouble logging into my account, what should I do?

There are several reasons that this could be occurring. First, if you have recently created an account and can not log in, you may not have verified your email address. Please login to your email and click the link in the email from PartnerBPS and complete the CAPTCHA image. Afterwards, you should be an approved user. For Admin access, please email or contact someone from your team to request Admin access for your Organization.

If you are still not able to log in, please check your browser to ensure that you are using the latest version of Chrome. Additionally, check that cookies have been enabled on your web browser, as this is necessary for login. Instructions on how to enable cookies for your browser can be found here.

What do I do if I forget my login credentials?

If you forget your password, please follow the prompts on the login screen when you “forget your password.” If you forget your username, email with the subject line: Username Requested, and provide your organization’s name, the name of your organization’s contact person, and their email address in the body of the email.

How do I ensure that my organization’s registration is complete?

There are three steps to registering on They are as follows:

  1. Register your Organization.
  2. Register Programs that your Organization is currently running.
  3. Register any School Partnerships that each Program has with a Boston Public School.

For step by step directions on how to complete your registration, please refer to the userguide linked above.

Contact Us

Office of Student, Family and Community Advancement, Development & Partnerships